Shipping Policy

Last updated: 24/06/26

Dispatch Times

We aim to dispatch orders as quickly as possible. Dispatch times may vary depending on stock levels, order volumes, and holiday periods.

Estimated delivery times are provided for guidance only and are not guaranteed.

Shipping Providers

Orders are fulfilled and shipped through our fulfilment and logistics partners.

Once an order has been dispatched, responsibility for delivery passes to the shipping carrier.

International Orders

We ship worldwide.

International deliveries may be subject to customs inspections, import duties, taxes, handling fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price unless explicitly stated.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

We cannot be held responsible for delays, losses, or additional costs resulting from incorrect or incomplete delivery details.

Delivery Delays

We are not liable for delays caused by circumstances outside our reasonable control, including but not limited to customs processing, carrier delays, industrial action, severe weather, or other unforeseen events.

Lost Parcels

If your parcel appears to be lost in transit, please contact us at info@animatedrecordcompany.com and we will work with the shipping carrier to investigate the issue.